THE PROBLEM

What Happens When Cleaning Isn’t Handled Properly

Built for London’s rental market. Every service, every job, designed around documentation, compliance, and your interests — not just a clean floor.

Day-One Complaints

New tenants move in and immediately raise cleaning issues. Your landlord is unhappy, your team is firefighting, and your reputation takes the hit.

Lost Deposit Disputes

Without a properly documented start-of-tenancy baseline, your landlords lose deposit claims they should have won. They blame the agent.

Unreliable Contractors

Cleaners who can’t flex around tenancy dates, no documented proof of work, and no accountability when standards slip.

Admin Overload

Chasing tenant access, coordinating cleans, managing maintenance — all time your team spends on logistics instead of lettings.

WHAT WE PROVIDE

One Partner. Every Property. Every Move.

Cleanflow handles everything between tenancies — cleaning, documentation, refurbishment, and mould treatment — so your agency delivers a consistent, professional experience on every let.

Start of Tenancy Preparation

End of Tenancy & Checkout

Before your new tenant moves in, the property is professionally cleaned and fully documented with a Deposit Evidence Photo Pack — the baseline your landlords need for every future deposit claim.

When outgoing tenants leave the property below standard, we bring it back to professional condition and produce the evidence pack that supports a legitimate deposit deduction claim.

🔵 Professional deep clean to move-in standard

🔵 Timestamped before-and-after photography

🔵 Written condition report for landlord file

🔵 Formal invoice — TDS, DPS & MyDeposits ready

🔵 7-Day Smooth Start Guarantee on every booking

🟡 Pre-clean arrival photography (condition at handover)

🟡 Professional end-of-tenancy deep clean

🟡 Deterioration report against start-of-tenancy baseline

🟡 We coordinate access with outgoing tenants directly

🟡 Reclean guarantee if checkout raises genuine issues

Refurbishment & Maintenance

Mould Treatment & Prevention

Mould is a compliance issue under the Decent Homes Standard — not just a cosmetic one. We treat it, document it, and provide a formal report for your landlord and property records.

Void period work handled through one provider — so your landlords aren’t managing three contractors while their property sits empty and off-market.

🔵 Professional mould inspection and assessment

🔵 Treatment of surface and structural mould

🔵 Anti-mould application and ventilation advice

🔵 Before-and-after photographic documentation

🔵 Formal compliance report for your records

🟡 Painting and redecorating

🟡 Flooring repairs and replacement

🟡 Handyman repairs — fixtures and fittings

🟡 Wall patching and cosmetic fixes

🟡 Property refreshes to boost rental value

The Cleanflow Reputation Framework™

Five Pillars. One Standard. Every Move-In

The framework we use across every agency partnership — built to reduce complaints, protect deposits, and make your agency the one landlords stay with.

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Presentation Control™

Documentation Shield™

Move-In Experience Upgrade™

Complaint Reduction Loop™

Exit Recapture System™

Tenant moves in happy — no day-one complaints, no landlord phone calls

Timestamped evidence packs that protect your landlords in every dispute

Systematic process that reduces cleaning complaints across your whole portfolio

Evidence-backed checkout process that recovers legitimate deposit deductions

Every property prepared to a verified, consistent standard before the tenant arrives

Same- & Next-Day Availability

We flex around tenancy dates, not the other way round. Fast turnaround across London.

Referral Partnership Available

Ask about our referral arrangement for agencies who recommend Cleanflow to their landlords.

Documentation on Every Job

Invoice, before/after photos, timestamped records — every clean, as standard, no extra charge.

Accredited & Insured