Protect Your Deposit.
Document Your Property. Prepare Every Tenancy.

TWO SERVICES. ONE SYSTEM.

Start of Tenancy & End of Tenancy — Here's the Difference

These are not the same service. Each serves a different purpose at a different moment in the tenancy. As a self-managing landlord, understanding both and the documentation that connects them is how you protect your deposit.

🔑 START OF TENANCY CLEAN

📋 END OF TENANCY CLEAN

For New Tenancies Starting

For When Outgoing Tenant's Haven't Cleaned or Not to Standard

A start of tenancy clean is booked when a new tenancy is beginning. The property is professionally deep cleaned, inspected, and documented with timestamped photographs before the tenant moves in. This creates the legally-usable baseline that proves the property's condition at the start of the agreement.

This documentation is critical. If the tenant causes damage or leaves the property in poor condition at the end of their tenancy, it is this start-of-tenancy evidence pack that enables you to make a deposit deduction and defend it through the TDS, DPS, or My Deposits scheme.

An end of tenancy clean is needed when the outgoing tenant either failed to arrange one themselves, or their cleaning did not reach the required standard. We bring the property back to professionally verified condition and document it thoroughly.

Combined with start-of-tenancy documentation, the end-of-tenancy clean report gives you the before-and-after evidence required to make a valid deposit deduction. Without the start-of-tenancy baseline, even a thorough end clean cannot prove the tenant caused the deterioration.

🔵 Property deep cleaned before new tenant arrival

🔵 Condition recorded with timestamped photo evidence

🔵 Creates the baseline for deposit protection at checkout

🔵 Tenant moves in to a professionally verified property

🔵 Prevents day-one complaints and early tenancy disputes

🟡 Deep clean after outgoing tenant — regardless of condition left

🟡 Damage and condition documented for deposit deduction claim

🟡 Combined with start evidence for a watertight dispute case

🟡 Property returned to move-in-ready standard

🟡 Faster turnaround to re-let and reduce void periods

DEPOSIT PROTECTION

The Documentation That Makes Deposit Deductions Stick

Deposit adjudicators require clear, timestamped evidence of property condition at both the start and end of a tenancy. Cleanflow's documentation is built specifically for this purpose — every job, every time.

✗ Without Cleanflow Documentation

✗ No verified baseline of property condition at move-in

✗ Tenant disputes cleaning or damage — you have no proof

✗ TDS adjudicators rule in the tenant's favour

✗ Deposit returned in full despite damage or poor cleaning

✗ You pay for the professional clean yourself

✗ No protection under Renters' Rights Act requirements

✓ With Cleanflow Documentation

✓ Timestamped photo pack proves property condition at move-in

✓ End of tenancy report shows deterioration against that baseline

✓ Valid, evidenced basis to deduct cleaning costs from deposit

✓ Evidence formatted for TDS, DPS, or My Deposits submission

✓ Adjudicators have the proof required to rule in your favour

✓ Renters' Rights Act compliance built in from day one

Every Cleanflow booking includes a Deposit Evidence Photo Pack: timestamped, room-by-room photography and a written condition report stored in your landlord file. This is the document you submit when claiming a deduction from your outgoing tenant's deposit. Produced as standard on every job, at no extra charge.

WHAT LANDLORDS TELL US

The Problems That Lead Landlords to Cleanflow

You deal directly with tenants, arrange your own contractors, and take responsibility for every stage of the tenancy. Cleanflow is the cleaning and documentation partner you've been missing.

Without documented property condition at move-in, any deposit deduction at checkout can be challenged — and without evidence, adjudicators can't rule in your favour.

No Start of Tenancy Baseline

Tenant's Leave It in Poor Condition

Day-One Complaints on New Tenancies

Agents Who Don't Fight For You

The outgoing tenant's cleaning didn't meet the required standard — or they didn't arrange one at all. You need a professional clean and the report to evidence the deduction.

New tenants flag cleaning issues immediately — limescale, grease, smells. A professional start-of-tenancy clean prevents this entirely and starts the relationship properly.

Managing agents stay neutral in disputes. They use any cleaner available, produce no landlord-specific documentation, and leave you exposed when the deposit is challenged.

BEYOND CLEANING

Refurbishment, Mould & Property Readiness

A clean property isn't always a rent-ready property. Cleanflow handles the full range of work landlords need between tenancies — so you're not managing multiple contractors or letting void periods drag.

🛠 Refurbishment & Maintenance

Whether it's cosmetic touch-ups before a new tenancy or more substantial work during a void period, we handle repairs and refurbishment alongside cleaning — one booking, one provider, faster turnaround.

✓ Painting and redecorating - rooms, walls, ceilings

✓ Flooring repairs and replacement

✓ Wall patching and cosmetic fixes

✓ Handyman repairs - fixtures & fittings

✓ Property refreshes between tenancies

⚠️ Mould Treatment & Prevention

Mould is one of the most common — and legally significant — issues in rental properties. Under the Renters' Rights Act and Decent Homes Standard, landlords have clear obligations. Unaddressed mould is a compliance risk, not just a cosmetic problem.

✓ Professional mould inspection and assessment

✓ Treatment of surface and structural mould

✓ Anti-mould application to affected areas

✓ Before and after photographic documentation

✓ Formal report for landlord compliance records

One provider for everything between tenancies

Cleaning, refurbishment, mould treatment, and documentation — all through Cleanflow. No coordinating multiple contractors, no gap in responsibility, no conflicting invoices. Your property is ready to re-let faster, with a single evidence trail covering the full scope of work.

📋

HOW IT WORKS

From First Contact to Property Ready

Share your postcode, property size, and whether you need a start or end of tenancy clean

Contact us

1

2

we confirm

Availability confirmed and your preparation plan sent within hours

3

we clean & document

Professional clean carried out and full photo evidence pack produced same day

4

You're protected

Evidence pack delivered to your landlord file — ready for disputes, inspections, or re-lets

The 7 Day Smooth Start Guarantee

If your tenant raises a cleaning concern in the first seven days that is directly attributable to our work, we return and resolve it at no charge. No admin, no argument.

Applies to all start of tenancy bookings across all packages.