Your Agent Works for Everyone.
Cleanflow Works for You.

THE PROBLEM WITH RELYING ON YOUR AGENT

What Your Agent Provides vs What Cleanflow Provides

Most landlords with managing agents assume the cleaning and documentation is handled. It isn't — not in a way that protects your deposit.

WHEN AGENTS HANDLE CLEANING

WHEN CLEANFLOW IS YOUR INDEPENDENT PARTNER

✗ Random local cleaners — no consistent standard

✓ Professional standard clean — consistent every time

✗ No before-and-after photographic evidence produced

✗ No timestamped documentation for deposit claims

✗ No landlord-specific condition report

✗ Agent stays neutral if a deposit dispute arises

✗ You have no independent record to submit to TDS

✗ Deposit adjudicators rule in the tenant's favour

✓ Timestamped photographic evidence, start and end

✓ Full Deposit Evidence Photo Pack on every job

✓ Written condition report in your name, your file

✓ We work exclusively for you — not the tenant or agent

✓ Independent evidence you control and submit directly

✓ Adjudicators have what they need to rule for you

TWO CLEANS. YOUR INDEPENDENT COVERAGE

Start of Tenancy & End of Tenancy — Under Your Direct Instruction

Whether a new tenant is moving in or an outgoing tenant has left without cleaning properly, Cleanflow provides the service and documentation under your direct instruction — not your agent's.

🔑 START OF TENANCY CLEAN

📋 END OF TENANCY CLEAN

When a New Tenancy Is Beginning

When the Outgoing Tenant Hasn't Cleaned or Not to Standard

Before your new tenant moves in — whether your agent arranged the let or not — Cleanflow carries out a professional deep clean, inspection, and full timestamped documentation. This creates the legally-usable baseline that proves the condition of your property at the start of the agreement.

This is documentation your agent won't produce to the standard you need. Without it, you have no legal basis to deduct from the deposit at the end — regardless of what state the tenant leaves it in.

Your outgoing tenant either didn't arrange a clean or left the property below the required standard. Your agent may arrange a clean — but with no documentation in your name, you have no evidence to support a deposit deduction claim.

Cleanflow steps in under your direct instruction, brings the property to professionally verified condition, and produces the before-and-after evidence report that enables a valid, evidenced deduction from the outgoing tenant's deposit.

🔵 Professional deep clean before tenant arrival

🔵 Timestamped photographic record of every room

🔵 Written condition report for your landlord file - not the agent's

🔵 Creates the baseline for every future deposit deduction claim

🔵 Prevents day-one complaints and early dispute risk

🔵 7-Day Smooth Start Guarantee included

🟡 Professional clean regardless of condition left

🟡 Condition documented against start-of-tenancy baseline

🟡 Written report evidencing deterioration attributable to the tenant

🟡 Evidence formatted for TDS, DPS, or My Deposits submission

🟡 You submit — not your agent — so you stay in control

🟡 Fast turnaround to reduce void period between tenancies

A Real-World Example

Your tenant moves out. Your agent walks the property and says: "The property seems fine." But the bathroom extractor, oven grease, grout, and limescale weren't cleaned to a professional standard. There's also a marked wall and a scuffed skirting board.

Without a start-of-tenancy evidence pack, you have nothing to compare against. The tenant disputes the deduction. The adjudicator has no verified baseline. The deposit is returned in full.

With Cleanflow's documentation on file: "Here is the timestamped, professionally-verified property condition at the start of the tenancy — and here is the report documenting the current state."

That wins disputes. Politely. Professionally. Effectively.

INDEPENDENT EVIDENCE, IN YOUR NAME

The Deposit Documentation Your Agent Won't Provide

When you instruct Cleanflow, the evidence pack is produced in your name and stored in your landlord file — not the agent's. You control it, you submit it, and it defends your interests.

✗ What Happens When Agents Handle It

✗ No timestamped baseline produced at start of tenancy

✗ No before-and-after comparison report at checkout

✗ No evidence in the landlord's name for TDS submission

✗ Agent stays neutral — doesn't advocate for your deposit

✗ Adjudicator sides with tenant — no evidence to counter

✗ You absorb the cost and lose what you're rightfully owed

✓ What Cleanflow Provides - In Your Name

✓ Timestamped start-of-tenancy photo pack — your record

✓ End-of-tenancy deterioration report against that baseline

✓ Independent evidence held in your landlord file

✓ Formatted for direct submission to TDS, DPS, or My Deposits

✓ Cleanflow advocates for your position exclusively

✓ Adjudicators have what they need to rule in your favour

Every Cleanflow booking includes a Deposit Evidence Photo Pack: timestamped, room-by-room photography and a written condition report held in your landlord file. This is the document you submit when making a deposit deduction claim against your outgoing tenant. Your agent doesn't produce this. We do — on every job, as standard.

HOW IT WORKS

Working Alongside Your Agent - Not Against Them

Share which properties you want covered, your agent details, and whether you need start or end of tenancy cleaning

Tell Us About Your Properties

1

2

We Align With Your Agent

We coordinate scheduling with your agent's tenancy timeline — without disrupting their workflow or overriding their role

3

Evidence Delivered to You

Full documentation pack goes directly to you — not your agent — so you hold the evidence and control your own position

Cleanflow doesn't replace your agent. You keep rent collection, and tenant communication with them. You add independent cleaning and documentation on top — under your direct control.

BEYOND THE CLEAN

Refurbishment, Mould & Full Property Readiness

Your agent may arrange cleaning — but they rarely arrange the rest. When a property needs redecorating, mould treating, or repairs between tenancies, Cleanflow handles it as your independent contractor — not your agent's preferred supplier, whose interests aren't necessarily aligned with yours.

🛠 Refurbishment & Maintenance

We carry out refurbishment work under your direct instruction — not your agent's — so you control the scope, the standard, and the cost. All work is documented and invoiced directly to you.

✓ Painting and redecorating

✓ Flooring repairs and replacement

✓ Wall patching and cosmetic fixes

✓ Property refreshes between tenancies

⚠️ Mould Treatment & Prevention

Mould is a compliance issue under the Decent Homes Standard — and it is one agents commonly underreport or leave to the landlord to sort. Cleanflow treats, documents, and files it as a landlord-controlled record, not through your agent.

✓ Professional mould inspection and assessment

✓ Treatment of surface and structural mould

✓ Anti-mould application and ventilation recommendations

✓ Before and after photographic documentation

✓ Formal report for your compliance records

✓ Minor property upgrades and handyman repairs

The 7 Day Smooth Start Guarantee

If your tenant raises a cleaning concern in the first seven days attributable to our work, we return and resolve it at no charge. No admin, no argument.

Applies to all start of tenancy bookings.